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Why Buy an eSIM on Cardtonic?

Cardtonic’s eSIM makes it easier to stay online anywhere in the world. Here are the benefits of using eSIM on Cardtonic:

Travel Ready

Perfect for tourists, remote workers, or digital nomads.

140+ Countries Supported

From Lagos to London, Dubai to New York, Cardtonic offers eSIMs for over 140 countries, so you can stay connected no matter your destination

Instant Activation

Buy and activate your eSIM in minutes without visiting a store or dealing with physical SIMs.

No Physical SIM Hassle

Keep your primary SIM active for calls or OTPs

How to buy an eSIM on Cardtonic

Frequently Asked Questions

What is an eSIM?

An eSIM (embedded SIM) is a digital SIM that lets you activate a mobile plan without needing a physical SIM card. It works directly from your phone's settings.

Can I buy an eSIM for another country while in Nigeria?

Yes! You can buy your eSIM before travelling, so everything's ready when you arrive. However, the eSIM will only work once you're in the country it's designed for.

How do I buy an eSIM on Cardtonic?

It’s simple! Open the Cardtonic app and tap on Bills and eSIM, then select eSIMs. Select a country, region, or global option, explore the available plans, and tap ‘Buy Now’ to purchase instantly. Once your payment is confirmed, your eSIM will be ready to install.

How do I install and set up my eSIM after purchase?

Once you’ve purchased your eSIM, go to the “My eSIMs” section in your Cardtonic app click on Install eSIM, to begin setup.

You’ll see two installation options, Direct Installation or QR Code / Manual Installation.

Option 1: Direct Installation

If your device supports it, choose Direct Installation. Your eSIM will sync and activate automatically, just follow the on-screen steps in the app, and you’ll be connected in seconds. No codes, no scanning, just tap, install, and go!

Option 2: QR Code Installation

If your phone doesn’t support direct setup, you can install your eSIM using a QR code. Here’s how:

1. In your Cardtonic app, tap QR Code on your eSIM details.

2. On your phone, open Settings → Mobile Network (or Cellular) → Add eSIM.

3. Scan the QR code displayed on your Cardtonic dashboard. Your eSIM will be added and activated instantly.

Option 3: Manual Installation

Prefer to do it manually? No problem. Tap View Instructions in your app to see a simple step-by-step guide. Follow the instructions to enter your eSIM details directly on your device, and that’s it, you’re online.

Can I use my Cardtonic eSIM in multiple countries?

It depends on the type of eSIM you purchase. Cardtonic offers three categories: local, regional, and global. A local eSIM works only in the country it's purchased for and is ideal for single-country use. A regional eSIM covers multiple countries within the same region, while a global eSIM offers wider coverage across several regions or continents.

How do I know if my phone supports eSIM?

Most newer smartphones support eSIMs. You can check your phone's settings or model specifications to confirm compatibility. Cardtonic makes it even easier. Before buying an eSIM, you can quickly verify if your device is supported using the list of compatible devices provided in the app.

Can I pay for eSIMs using my Cardtonic wallet or gift cards?

Absolutely! You can pay in Naira or Cedis using your Cardtonic wallet, local bank transfer, or by funding your account with gift cards.

How fast will my eSIM be delivered after purchase?

Instantly. Once payment is complete, your eSIM QR code will appear immediately on your dashboard.

How can I receive SMS and calls while connected with my data-only eSIM?

A data-only eSIM doesn't handle calls or SMS directly. To keep receiving texts and calls, simply keep your regular SIM active for communication while your eSIM provides internet access. You can also use apps like WhatsApp or FaceTime for internet-based calls and messaging.

What happens if I delete my eSIM accidentally?

Most eSIMs can only be installed once. If you delete or remove your eSIM from your device, it can't be reinstalled. You'll need to buy a new one to stay connected. To avoid this, do not delete or reset your eSIM profile once activated, and always complete the setup steps carefully.