Macy’s Gift Card Redemption Error Messages & The Solutions

Earlier this year, I tried using a Macy’s gift card someone gave me as a present. But I kept getting a “Not Activated” error message and didn’t know the solution. I later found out that I needed to register the gift card before using it.

Your Macy’s gift card is not working online or in-store probably because it’s not activated or there’s insufficient funds on the card.

There are quite a number of Macy’s gift card redemption error messages. I’m here to expose and show you how to fix them.

5 Common Macy’s Gift Card Error Messages and How to Fix Them

The most common Macy’s gift card redemption error messages are “Insufficient Funds” and “Gift Card Already Redeemed.” Other errors you might encounter when trying to redeem a Macy’s gift card include “Code Not Found,” “Invalid Code,” “Not Activated,” and “System Error.”

1. Insufficient Funds:

It has become a habit for me to check my card balance before making purchases. I don’t know if you do that as well. If the cost of your purchases is more than your Macy’s gift card balance, you’ll encounter a balance error message.

But it’s not that deep. You can easily fix this by reducing your orders or adding additional payment methods.

2. Code Not Found, Invalid Code:

Whenever I’m in a hurry to purchase something with a gift card at a store, I end up inputting the wrong card code. These things happen because we’re only human and are bound to make mistakes. 

If you get the error message, “Code not found, invalid code,” you must have made mistakes while entering the card’s code.

You don’t even have to do much to fix this. Take a deep breath, carefully re-enter the code, and you’ll be good to go.

3. Not Activated:

All gift cards— whether it’s the Vanilla or Mastercard gift card— need to be activated before you can use them. And yes, Macy’s gift card is no different. 

If you get the “Not activated” error message while trying to use your Macy’s gift card, don’t fret. Trust me, your gift card is still valuable. But you have to do one thing— register it. How do you do that?

Your gift card can either be registered online or by calling Macy’s customer service. I personally prefer calling the customer service to activate my gift cards because it’s quite straightforward. Whichever way you want to register your gift card, ensure you have the card details handy—because you’ll have to provide them.

4. Gift Card Already Redeemed:

You’re most likely to encounter this error message as a result of technical issues from Macy’s end. Sometimes, it might be because the gift card isn’t properly activated.

If you are sure the card is properly activated and the gift card hasn’t been redeemed by someone else, then it’s best to contact customer service to know exactly what is wrong. 

5. System Error:

Lastly, another reason why your Macy’s e-gift card is not working can be technical glitches. Whenever you get the “System Error” message, it’s mostly due to an outage in Macy’s system.

Well, there’s nothing much that you can do here. In a scenario like this, I just wait until the issue is resolved by Macy. You should do that. That’s what everyone does anyway. 

Frequently Asked Questions About Macy’s Gift Card Not Working Online

1. How Do I Activate My Macy’s Gift Card? 

You can easily activate your Macy’s gift card either by visiting Macy’s official website or calling customer service on the phone. Whichever is convenient for you.

2. How Do I Check My Macy’s Gift Card Balance?

You can visit Macy’s balance checker page on your mobile device or PC to check your card balance. Alternatively, you can call the customer support line to help you do that. 

3. Why Doesn’t My Vanilla Gift Card Work?

Your Vanilla gift card might not work due to insufficient funds or if it’s not properly activated. It won’t work either if you are trying to use it on a platform that doesn’t accept a Vanilla gift card.

4. How Much Is a $100 Macy’s Gift Card in Naira Today?

A $100 Macy’s gift card is worth N112,500 on Cardtonic as of the time of writing this article. Interestingly, you can use the Cardtonic rate calculator to get real-time rate updates.

5. Where Can I Sell Macy’s Gift Cards in Nigeria and Ghana?

You can sell your Macy’s gift card for cash instantly on Cardtonic if you are in Nigeria or Ghana. The platform is well-known for its juicy exchange rates. 

Conclusion

I hope you can now see why your Macy’s gift card is not working online or in-store. Remember that the most common Macy’s gift card redemption error messages include: “Insufficient Funds,” “Invalid Code,” “Not Activated,” “Gift Card Already Redeemed,” and “System Error.” You can easily fix any of these errors by using the information in this article.

If you encounter any errors other than the ones I listed, you should contact Macy’s gift card support for help. See you!